Casino Frequently Asked Questions (FAQs)

Home » FAQs

Bonnie Evans | January 4, 2023 | Updated on: February 15th, 2024

Casino FAQsThere are plenty of FAQs US players have about the best online casino USA, because a certain “gray area” has been created by current laws. We want to clear up some of this confusion, as best we can, and give you insight on what to expect from the present atmosphere, and the way it affects U.S. residents.

Below are some commonly asked questions (FAQs) about playing at internet casinos. If you’re looking for more information about legality, etc… we suggest that you read the following guide.

Best Casino Sites

A listing of the 2024 best casinos accepting US players can be found featured below. Use the best visa casinos that also accepts MasterCard and Amex (in some cases) to make secure and reliable deposits.

Bonus up to:
100 Free Spins
No deposit required to claim the 100 free spins
97% Win Rate
Bonus up to:
100 Free Spins
No deposit required to claim the 100 free spins
98% Win Rate
Wellcome Offer:
Bonus for New Players
Deposit $10 or more to claim and use bonus code WELCOME1.
98% Win Rate
Welcome Offer:
Bonus for New Players
Deposit $30 or more to claim the bonus.
98.77% Win Rate
Bonus up to:
100% match bonus
based on first deposit of $10+. Additional bonuses.
98.22% Win Rate
Welcome Offer:
Bonus for New Players
Min dep: $10 Neosurf, $20 BTC, $20 LTC, $20 ETH, $20 BNB, $20 XRP, $20 DOGE, $20 Flexepin, $30 Credit Card, $40 USDT.
98.28% Win Rate

Online Casino Questions

Are Online Casinos Safe and Secure?

Yes. these casinos tend to be protected by 128-bit SSL (Secure Socket Layer) encryption technology which is the same technology that banks and other financial institutions use. US casinos are also fully licensed by trusted authorities in major licensing jurisdictions and they are monitored by trusted testing agencies and other third-party auditors.

The above question is one most players ask and is important because it is ideal to play at a regulated and safe casino. However, is it not the only question that is asked. Here is a list of additional online casino FAQs:

Best Payout Casinos FAQs

Getting the best payout is very important when playing for real money. There are also questions around the payouts at casinos. Here is a list of the best payout casino FAQs:

US Casino FAQs


Online Casino Games FAQs

Casino games are the reason why people sign up to play at a casino website. Whether playing for real money or for free.

Are the games at US online casinos fair?

Yes. The games are fair and they produce realistic outcomes that tend to have a higher average return to player percentage payout rate (RTP%) than the games that you can find at most land-based casinos. Many of the best casinos are powered by trustworthy casino software providers such as BetSoft Gaming, Realtime Gaming (RTG), and/or Rival Gaming.

How Do I Know the Games are Fair?

The casino software is generally monitored and frequently tested by trusted third-party testing agencies such as TST (Technical Systems Testing) to maintain that the games are in fact fair and producing realistic outcomes. These outcomes are also produced by frequently tested Random Number Generators (RNGs).

Below are some more of the questions that most players ask about casino games online:

Live Casino FAQs

Live casinos allow you to play table games with a real dealer on the internet. You might be interested in knowing how exactly this works. Your questions about live dealer gaming online are answered in our guide. Here are some of the questions asked about live casinos:

Casino Bonuses Questions and Answers

What are casino bonus wagering requirements?

This is the amount of cash that you need to wager before you can cash out any winnings that you make from a bonus that you have accepted. This will generally be anywhere from 20x to 60x times the bonus amount (+ the initial deposit amount as well).

What is a Matching Deposit Bonus?

This is one of the most common casino bonus offers. When you make a deposit, the casino operator will match the deposit up to a certain amount. You can generally find 25%, 50%, 100% match, and even 400% matching deposit bonuses.

How Do I Deposit & Withdraw Online?

Just head straight to the cashier section and choose from a list of perfectly secure US online payment options. Deposits are generally instant, but withdrawals can take up to 48 hours.

What’s the Minimum Deposit Amount?

The minimum deposit amount usually starts from $20, but the minimum withdrawal amount can be anywhere from $20 to $100.

Casino Faqs

Casino Legality FAQs

Is it illegal to play online in the US?

No. There is nothing about your participation in online casino gaming that can result in an arrest if you are a United States resident.

Then why do I hear about a “ban on gambling” in the United States?

Well, that “ban” is something that covers the activities of financial institutions located in the U.S., or doing business in the US, prohibiting them from taking part in gaming-related transactions. It means that theoretically, banks have to block these transactions wherever they can.

What is the Unlawful Internet Gaming Enforcement Act?

This is the piece of legislation by which this “ban”: on banking activity was put into US law. Its origins are dubious; in fact, it was passed at the end of a legislative session as a last-minute rider (attachment) onto a port security bill that was unrelated, and by a United States senator who was leaving the office to boot.

There was no discussion of it on the floor, and because the port security bill was to pass without too much trouble, this rider which contained the UIGEA was passed along with it. This is all part of a very shaky system by which many questionable laws in the United States are passed. A process such as this has led to much debate over whether bills should even contain riders that are unrelated.

Could the UIGEA ever be overturned?

The UIGEA has been challenged with alternative legislation that would bring online casino gaming into the same category as many other industries; that is to say, where it would be legalized and regulated. More and more sentiment is moving toward that. Congressman Barney Frank has been among the legislators who have tried to bring about change in this area.

So how does this affect my play?

It really doesn’t affect your play as much as it would the activities of operators. The thrust of efforts on the part of the US Department of Justice has been toward sportsbooks, and though poker is affected, it is not necessarily threatened as a participant activity. Sites offering casino games online have not been affected very much at all.

Should I ask my bank if they will process my transaction?

Certain banks are not happy with the intrusion into their business brought about by the UIGEA and are not all that anxious to cooperate in reporting the transactions of their customers.

Is Online Poker Legal in the US?

Yes, online poker is legal in the USA. However, not all states have made it legal. Find more answers on US online poker legality FAQs from our guide to better understand gambling on poker.

General Casino FAQs

How old do I have to be to gamble online?

In most states, the minimum legal age to gamble online and land-based casinos are 21 but in other states, the minimum age to gamble is 18.

Do I have to register my details to play online?

Yes. However, it only applies if you want to play for real money. Guest players/visitors to most casinos can also now play in the free play mode without the need to register an account.

Do I have to download any programs from the internet to play online?

Most US casinos give players the option to play across an instant flash casino platform or from within a perfectly secure casino download client. However, in our opinion, the best way to experience a casino would be to play from within the downloadable version of the casino.

How do I get money into my new account?

US players can now choose from a growing number of perfectly secure deposit options such as credit cards, bank transfers (from offshore accounts), paper check/cashier check, eChecks, MST Gift Cards, and Bitcoin, plus several other reliable & perfectly secure payment methods are also now available for US players.

Are My Personal Details and My Funds in Safe Hands?

Yes, your personal details is safe. Online casinos are protected by the same kind of technology that most major banks and other financial institutions use. This is known as 128-bit Secure Socket Layer (SSL) encryption technology and it is constantly working to keep your funds and your personal information safe at all times.

How Do I Get in Touch with the Casino Should an Issue Arise?

All of our featured USA casino sites provide 24 hours, toll-free telephone support and most also provide email and live chat support. This customer service is primarily in the English language, but other language options are also generally available.

Other Recommended Gambling Guides: